Reliance 3PL

About Reliance 3PL

Simply put, we deliver tailored services to meet the most rigorous challenges. Reliance Wholesale Inc. launched its 3PL services to support pharmaceutical, medical device, and biotech manufacturers with traditional operation needs, and specialty customized services for orphan and ultra-orphan focused manufacturers.

Reliance is a privately owned, minority-certified business that continues to grow by partnering with those who place patient care above all else.

  • Active Member of the HDA PharmaceuticalCargo Security Coalition
  • DSCSA Compliant
  • Importing Services

Delivering on our promise


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Warehousing and Distribution

Our adherence to Six Sigma principles ensures our clients the highest efficiencies and best practices:

  • Distribution out of two best-in-class facilities
  • Controlled room temperature (20°C to 25°C) (68°F to 77°F) storage
  • Refrigerated (2°C to 8°C) (36°F to 46°F) storage
  • Frozen (-20°C) (-4°F) storage
  • Business continuity and contingency plans
  • Inbound coordination and receiving
  • Returns and reverse logistics management
  • Kitting and returns management
  • Order fulfillment FEFO/FIFO capabilities
  • Vendor-managed inventory
  • Consignment cycle counts stock level notices (lot, serial, expiration)
  • Freight consolidation and carrier management
  • Patient-Assist Programs (PAP)




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Order to Cash

Customer care with exemplary order-to-cash processes

  • Branded customer service call center
  • Web order entry
  • Order management, tracking, and validation
  • Shipping notice
  • Inventory allocation and backorder management
  • EDI transaction sets
  • Customer license verification




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Quality Assurance &
Regulatory Compliance

  • Commercial launch support
  • Customized policies and procedures if required
  • Training and document control
  • Serialization
  • T3 management services
  • T3 vendor and customer portal
  • Drug Supply Chain Security Act compliant
  • Recall management
  • Validated shipping profiles
  • Audit programs
  • 100% site redundancy with backup generators at each location




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Administrative Services

Our 3PL specialists design solutions to meet your requirements and expectations, including providing the business reviews, business intelligence, and analytics to make informed decisions. Whether your team needs complete support in customer and/or sales support service, or advanced inventory management and specialized transportation management, we build our services to fit your needs. Our technology platform allows us the flexibility to meet the toughest data demands that accompany specialty product.

  • Direct distribution
  • Order-to-cash services
  • Data reports
  • Pick and pack services
  • Kitting and assembly
  • Consolidation
  • Validated cold storage
  • Value-added and customized services

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